About us
The Centralized Hub for Pet RelocationTo and From Vietnam
Redefining legal precision and care standards for pet relocation in Vietnam.
At a glance
What We Have Done, and What We Hold
The numbers, the training and the partners behind every move.
5+
Years experience
1,000+
Pets relocated
Veterinary partners
Health checks at Belwee International Animal Hospital, 461 Le Duc Tho, Go Vap, whose vets are responsible for the medical work. A partner clinic in Da Nang. Your own vet is welcome too.
IATA LAR trained
Our team completed the IATA Live Animals Regulations course, the rulebook an airline checks every live-animal shipment against.
Valid until June 2029
IATA Pet Crates
IATA-compliant pet crates, from cabin carriers and plastic crates in every size to custom-built wooden crates.
Registered company
Daisy Pet Transport Co., Ltd is registered in Vietnam. Every job is covered by a signed contract and a VAT invoice from this company.
Tax ID 0317713063
Flat-faced and senior pets
Flat-faced breeds need a BOAS assessment before most airlines will carry them, and we work with a partner clinic able to issue one. Senior pets get a fit-to-fly exam. A trip judged unsafe does not fly.
BOAS · Fit-to-fly
Our story
“One-Touch” Pet Relocation Service
“I founded Daisy Pet Transport with a single conviction: Moving a pet shouldn’t be a source of anxiety. It should be a journey of trust. We don’t ship ‘cargo’; we relocate family members.”
Before
Daisy Pet Transport was established to address the critical fragmentation of the pet relocation industry in Vietnam. For too long, pet owners had to navigate a maze of disconnected services—from airlines and customs to veterinary clinics and international agents.
- Airline
- Customs
- Vet
- Agent
We changed that.
By operating as a centralized hub, we bring every moving part into one coordinated, “one-touch” system. You work with a single point of contact; we take full responsibility for the entire journey, ensuring your pet’s safety through every border and regulation.
1One point of contact
-
2020
First relocation
It began with our founder’s own pet, and how worrying that first move was to arrange.
-
2021 – 2023
Helping friends
Next, Daniel helped friends move their pets from Vietnam to Europe and the United States.
-
March 2023
Company registered
Daisy Pet Transport Co., Ltd is formally registered to serve clients in Vietnam.
-
2024
Vet partnership
Health and fit-to-fly checks move to Belwee International Animal Hospital, Go Vap.
-
September 2026
New office
We move to B66 Bach Dang, near Tan Son Nhat Airport (SGN), to support clients faster.
The team
The Team You Will Work With
The people who answer your messages, prepare the file and meet your pet at the airport.
Daniel Pham
CEO / Founder
Plans each relocation and stays accountable for it end to end.
Anh Thư
Documentation
Prepares the health papers, permits and airline documents.
Ngọc Phú
Field operations
Pet pickup and delivery, and hands-on support at the airport.
Hồng Diễm
Pet care
Looks after each pet’s comfort from pickup to handover.
The Daisy Pet Standard
What We Say, and What We Do Not
Four things worth stating plainly: the questions owners are usually too polite to ask.
We do not promise. We contract.
No one can honestly guarantee a live animal shipment. What we can do is put in writing what we will deliver, by when, what happens if we fail, and who bears which cost. Every engagement is a signed agreement with a VAT invoice. A promise made in a chat message is not a commitment.
We name the risk, including the worst one.
Flying is not risk-free for an animal, and we will say so before you book rather than after something happens. Where a risk can be reduced, we reduce it: in summer, departures move to night hours to keep crates off a hot tarmac. Where it cannot be removed, such as an airline embargo or a border decision, we tell you that instead of guaranteeing an outcome.
If it does not meet the standard, we decline.
If a pet and its paperwork meet the requirements, we move them. If they do not, we decline. Every health certificate and permit is checked against the issuing authority. We have turned down a steady stream of requests to export two- and three-month-old puppies to the United States, because the only way to do it would be to falsify the file. That goes against the principles we work by.
When we get it wrong, we publish it.
A poodle named Moon was refused boarding in Da Nang because she had no Thai import permit yet. Thailand allows the permit to be issued on arrival, but the airline would not carry her without it, and we had not checked that airline’s own policy. We covered the replacement airfare in full and changed the standing procedure. Read the full account →
Case studies
Case Studies from Our Files
Each one is written up from the case file: the route, the paperwork, and what went wrong if anything did.
SYDVN
Cat, Sydney to Vietnam, under Australia's mandatory cargo rule
PH⇄DAD
Dog, Philippines to Da Nang and home again, a round trip
VNMY
Vietnam to Malaysia, checked baggage
VNMY
35 kg Golden Retriever, Vietnam to Malaysia, manifest cargo
British Shorthair, Ho Chi Minh City to Jakarta, case by case
SGNLAX
Red Poodle, Saigon to Los Angeles, under U.S. biosecurity rules
SGNLAXHouston
Dog, Saigon to Houston, on a 100-day CDC compliance timeline
Teacup Poodle, in-cabin to Abu Dhabi via a Bangkok transit
HANSIN
Golden Retriever, Hanoi to Singapore, cleared through the AQC
DXBVN
Dubai to Vietnam, evacuated mid-conflict
VNTW
Vietnam to Taiwan, 104-day quarantine exemption
SGNVTE
Senior Poodle, Saigon to Vientiane, in-cabin
SGNMIA
Pomeranian, Saigon to Miami, denied boarding twice
Corgi puppy, Vietnam to Dubai
VNPH
Devon Rex cat, Vietnam to the Philippines, no titer test required
VNMY
Calico cat, Vietnam to Malaysia, switched from cabin to checked baggage
VNFR
Pomeranian puppies, Vietnam to France, cleared after a 90-day wait
UGVNPL
Weimaraner, Uganda to Poland, an 11-day Vietnam stopover
SGNLAX
8-year-old dog, Saigon to Los Angeles, checked baggage
DXBHAN
Senior Chihuahua, Dubai to Vietnam, a two-queue arrival
ISTHAN
English Setter, Istanbul to Hanoi, shipped as cargo
HANRU
Calico cat, Hanoi to Russia, an export file
SGNKUL
White cat, Saigon to Kuala Lumpur, in the cabin
ICNDAD
Senior Poodle, Seoul to Da Nang
ISTSGN
Cat, Istanbul to Ho Chi Minh City, checked baggage
Company
Legal and Company Information
The details that appear on every contract and invoice we issue.
Company
- Registered name
- Daisy Pet Transport Co., Ltd
- Tax ID / Business Registration No.
- 0317713063 · since 2 March 2023
Offices
- Head Office · Ho Chi Minh City
- B66 Bach Dang, Tan Son Hoa Ward, Ho Chi Minh City 72122
- Hanoi
- HH2 FLC Garden City, Dai Mo, Hanoi
Contact
- Phone
- +84 34 793 7779
- support@daisypettransport.com
Ready to Relocate Your Pet?
Tell us about your pet and destination. Our team will review your case and provide a clear, tailored quotation.