Daisy Pet Transport · Pet Travel Guide

Denied Boarding Twice: How Mimi the Pomeranian Finally Flew From Saigon to Miami

Mimi the Pomeranian on a leash on a street in SaigonVietnam → USA
Updated15 Oct 2026
Reading time5 min
Written byDaniel Pham
Mimi the Pomeranian on a leash on a street in Saigon

Most owners assume the “port of entry” on a CDC Dog Import Form is just their home airport — wherever the dog is finally going to live. It isn’t. It’s the first airport the flight touches on U.S. soil, and getting that wrong is exactly what grounded Mimi, an 8-month-old Pomeranian flying from Saigon to her owner’s home near Miami. It happened twice, on two different airlines, before her family got it right on the third ticket.


A second opinion, not a takeover

Mimi’s owner had already booked with another pet transport company by the time she came across Daisy Pet on TikTok. When she reached out, the answer wasn’t a sales pitch. Since she’d already committed to another provider, Daisy’s role was simply to look over the paperwork and flag anything that looked wrong — a second set of eyes, not a replacement for the company already booked. That review is what caught the first mistake, and it happened before the family had lost anything more than time.


Attempt one — Korean Air, and a port of entry that a Miami address doesn’t decide

The first itinerary was Korean Air, routed Saigon–Seoul–Atlanta–Miami. It made sense on paper: Miami is where Mimi’s owner lives, in Coral Springs, Florida, so Miami is where the paperwork was originally built around. But a dog from Vietnam — a CDC-classified high-risk country for dog rabies — can only clear U.S. entry at an airport with a CDC-registered Animal Care Facility (ACF), and on this routing, the flight lands on U.S. soil for the first time in Atlanta, not Miami. Miami was simply the domestic connection after that.

That distinction matters because CDC clearance happens at the first port of arrival, not the final destination city. A dog checked through to Miami on a through-itinerary that first touches down in Atlanta still has to be pulled, inspected, and released by an ACF at Atlanta before continuing on. Book the ACF reservation and file the CDC form around Miami instead, and the paperwork won’t match where the dog actually needs to clear on arrival day. During the document review, this is the mismatch Daisy flagged — and the family corrected it before the flight, refiling with Atlanta (ATL) as the port of entry on Korean Air flights KE476 and KE33, arriving August 19, 2026.


Attempt two — a route that finally matched, and a reservation that didn’t

By the time the ticket changed again, the family had moved to Qatar Airways: QR971 from Saigon to Doha, connecting to QR777 into Miami. This routing sidesteps the Atlanta problem entirely — Doha isn’t U.S. soil, so Miami becomes the first and only American port the flight touches. On paper, the port-of-entry question was finally settled.

What wasn’t settled was the ACF reservation itself. The CDC Dog Import Form asks a yes-or-no question — “Does the dog have a reservation at a CDC-registered animal care facility?” — and it’s a self-declaration, not proof. Mimi’s paperwork answered yes, but there was no confirmed reservation letter from Pet Limo, the ACF at Miami, in hand. An ACF slot has to be booked directly with the facility using the CDC receipt, the flight details, and the dog’s vaccination and titer records — a separate step from filling out the CDC form itself. When Mimi’s family checked in for their Qatar Airways flight on August 23, 2026, the airline refused to board her without that confirmation. The trip ended at the check-in counter.

That was the second failed booking in a row, and it was after this one that Mimi’s owner asked Daisy to take over the move completely rather than just double-check it.


Attempt three — booking the ACF slot before touching the ticket

Daisy’s fix was to reverse the order the previous bookings had followed. Instead of buying the ticket and hoping the ACF reservation would come together afterward, Daisy contacted Pet Limo at Miami directly and secured a confirmed reservation for Mimi first. Only once that confirmation was in hand did Daisy rebook the flight — the same Qatar Airways routing, QR971 and QR777, ticketed in Hanoi on August 24, the same day the earlier attempt had failed. The new departure was set for August 26, landing in Miami on August 27.

By this point, Mimi’s family had paid for three separate sets of tickets to get one dog from Saigon to Miami — the original Korean Air booking, the first Qatar Airways attempt, and the rebooked Qatar Airways flight, which alone carried a fresh economy fare of roughly $745. None of that reflects the cost of a complicated move; it reflects the cost of booking flights before the ACF reservation was actually confirmed. A full breakdown of what a compliant move should cost from the start is in our guide to USA shipping costs.


Landing in Miami

Mimi landed at Miami International Airport on August 27, 2026, and went through the standard sequence for a high-risk-country dog: customs clearance, pickup by the confirmed ACF, a veterinary exam, and a mandatory U.S. rabies booster. With her foreign rabies titer and vaccination paperwork in order, she was released to her owner the same day — no 28-day quarantine, three tickets and two failed boardings after the trip first began.

Mimi, an 8-month-old Pomeranian, before her flight from Saigon to Miami
Mimi, an 8-month-old Pomeranian, in Saigon before the trip that took three tickets and two failed boardings to complete.

If you’re planning a similar move

  • Confirm your port of entry against your actual routing, not your home address. If any leg of the itinerary touches U.S. soil before your final city, that first airport is the port of entry — and it must be one of the CDC ACF airports (eight as of 2026: JFK, LAX, MIA, ATL, PHL, IAD, DFW, SEA).
  • Treat the CDC form’s ACF question as a task, not a fact. Answering “yes” only means you intend to have a reservation — get the confirmation letter from the facility itself before you fly.
  • Book the ACF slot before locking in the flight, not after. The reservation is what airlines and CBP actually check.
  • A second review of your paperwork — even if another company already has your booking — is cheap insurance against finding a mismatch at the check-in counter instead of before it.
Mimi the Pomeranian on a leash on a street in Saigon
Mimi on a walk in Saigon, weeks before her rebooked flight to Miami finally cleared.

For the full sequence a compliant move should follow, in the right order, from the very first step, see our overview of pet shipping to the United States.

The same LAX intake process shows up again in Devil’s case, an 8-year-old dog whose Animal Care Facility reservation came with a silently cancelled airline booking of its own.

Last updated 15 Oct 2026 · First published 25 Aug 2026

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